Safety is part of the experience

Prepared for fun. Built around responsibility.

A successful event depends on prepared equipment, a suitable site, attentive supervision, and clear decisions when conditions change. Here is how The MAC and every renter work together.

Explore RentalsAsk a Safety Question
Equipment PreparationCleaned and inspected before use
Site ReviewAccess and placement considered
Clear RulesGuidance for responsible operation
Weather AwarenessConditions monitored by the renter
A shared safety commitment

We prepare the rental. You supervise the play.

Safety works best when responsibilities are clear before the event begins. Unless contracted staffing is specifically included, the customer must provide responsible adult supervision throughout use.

THE MAC’S ROLE

Preparation and setup

  • Prepare and inspect the reserved equipment
  • Review access and placement information provided
  • Set up using an approved anchoring or securing method
  • Provide operating guidance and applicable rules
  • Identify visible setup concerns before opening
RENTER’S ROLE

Supervision and conditions

  • Provide attentive, responsible adult supervision
  • Enforce posted capacity, height, age, and play rules
  • Keep unauthorized users away from equipment and controls
  • Stop use when weather or site conditions become unsafe
  • Prevent equipment from being moved or altered
Before guests arrive

Six fundamentals behind a safer setup.

Every property and attraction is different. These checks help establish whether the reserved equipment and proposed location can work together.

1

Equipment Check

The attraction is reviewed for visible condition and readiness before it is opened for use.

2

Surface Review

The setup area must be sufficiently level, clear, accessible, and compatible with the equipment.

3

Anchoring Plan

Grass, pavement, indoor floors, and other surfaces require different approved securing methods.

4

Clearance

Space is needed around and above the attraction, away from branches, wires, structures, traffic, and hazards.

5

Power & Water

Blowers and water attractions require suitable utilities within the limits communicated for the rental.

6

Operating Rules

Capacity, participant grouping, footwear, entry, exit, and prohibited behavior must be enforced.

Weather decisions matter

When conditions change, play stops.

Inflatables should never remain in use through unsafe wind, lightning, severe weather, loss of power, pooling water, or unstable site conditions. The responsible adult must stop use, clear participants, and follow the shutdown instructions provided.

WindDo not use equipment when winds exceed applicable manufacturer or company limits, including strong or unpredictable gusts.
Lightning and stormsClear the attraction and suspend use when lightning, thunderstorms, or severe weather threaten the area.
Heat and surfacesMonitor participants, surface temperatures, hydration, and exposure during hot conditions.
Weather policies, rescheduling terms, and operational decisions are governed by the rental agreement and current MAC policies.
Prepare the property

A suitable setup area starts before delivery day.

Accurate site details help prevent delays, substitutions, or a setup that cannot be completed.

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Measure the full spaceInclude the attraction, entrance, blower, anchoring area, and safe circulation space.
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Clear the routeConfirm gates, stairs, elevators, doorways, parking, and the path from the delivery vehicle.
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Identify underground systemsDisclose irrigation, septic systems, utilities, pet fencing, or other conditions before stakes are installed.
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Check overhead clearanceLook for power lines, tree limbs, roofs, lighting, and other overhead obstructions.
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Plan the utilitiesConfirm dedicated power and, for water units, a working water source and hose access.
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Secure pets and trafficKeep animals, vehicles, landscaping crews, and unauthorized guests out of the work area.
During the event

Rules responsible adults must enforce.

Posted warnings and instructions for the specific attraction always control. These general rules do not replace the equipment label or rental agreement.

Supervision stays activeA responsible adult must watch the attraction and participant behavior continuously.
Group similar participantsSeparate users by size, age, and ability when needed to reduce collisions and unsafe play.
Respect capacity limitsNever exceed posted occupancy, weight, height, or participant restrictions.
No flips or rough playPrevent climbing on walls, wrestling, pushing, flips, pileups, or blocked entrances and exits.
Remove prohibited itemsNo shoes, sharp objects, food, drinks, gum, silly string, pets, or unauthorized equipment.
Keep controls protectedBlowers, cords, generators, hoses, anchors, and securing points must remain clear and untouched.
Schools, churches, companies and venues

Share requirements before the event date.

Managed properties may require certificates, vendor forms, arrival windows, facility approvals, specific anchoring methods, or other documentation. Send those requirements early so The MAC can review availability and compatibility before the reservation is finalized.

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Safety questions

Helpful answers before your event.

Does every rental include an attendant?

No. Unless staffing is specifically listed in your agreement, the renter must provide responsible adult supervision for the full period of use.

Can an inflatable be set up on pavement?

Some equipment may be eligible for approved hard-surface setup, depending on the attraction, space, securing method, and site conditions. Confirm the surface before booking.

What happens if the site is unsuitable?

The MAC may adjust placement, recommend another option, delay setup, or decline installation when access, clearance, surface, utilities, or conditions do not support a safe setup.

Can we move the equipment after setup?

No. Customers and venue staff must not move, disconnect, repair, re-anchor, or alter equipment after setup.

What should we do if power is lost?

Stop use immediately, clear all participants, keep guests away while the inflatable deflates, and contact The MAC if assistance is needed.

Where can I review cancellation and weather terms?

Review the signed rental agreement and current MAC policies for the terms that apply to your reservation.

This page provides general guidance. Equipment labels, manufacturer instructions, your signed rental agreement, site-specific directions, and applicable laws or venue rules take priority.
Questions before booking?

Let’s review the event before delivery day.

Send the date, address, surface, available space, age range, and any venue requirements so our team can help identify the right next step.

Contact The MACCall (678) 785-1667